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“HEY LEADER, WAKE UP AND HEAR THE FEEDBACK!”

March 11, 2012 18 comments

This quote, written by Eric Harvey reminds us of important leadership objectives that many business leaders often neglect or forget in the heat of everyday “doing business”.

His team turned to those who truly know and understand what effective leadership feels and looks like. They surveyed thousands of working individuals from a full range of professions, experiences, and geographic locations – asking them one simple question:

“Based on your experience, what is it that truly effective and highly respected leaders DO?”

Over 500 responses were received from employees, team members, and leaders from all levels around the world – of which 145 were selected and assembled within the 10 topic chapters that comprise this work.

Following are some quotes from the first chapter focusing on learning and development that resonated with me.

The growth and development of people is the highest calling of leadership.
Harvey S. Firestone

An effective leader should always prepare the next person to take on a leadership role. A good way to do this is to identify a potential leader on your team. When the leader has been identified, talk with the person to ensure they have the same goals that you have for them. If both of you agree, start working with that person by setting expectations, encouraging leadership courses, attending meetings with you – or in your place, assigning high-level duties, and be open if he or she has a different way of approaching situations than you.
Kathy Ibrahim, Burlington, North Carolina

Many leaders are so busy leading that they neglect to take time to think, vision, plan, and develop themselves as people.
Tommy Echols, Cicero, New York

Remember that knowledge and experience are not for your secret memory file. When you have the benefit of knowledge and experience, don’t brag about them or use them as weapons for chastising your team. Instead, use them as tools for development. Share your knowledge and
experience so that others may learn. It does not take anything away from you, and can come back to you in multiple ways through the success of your team.
Nancy Springler, New Orleans, Louisiana

As an author, speaker, and writers’ group leader, I’ve learned that while it’s great to be organized, goal oriented, and enthusiastic, be wary of enjoying the sound of your own voice. A violin solo may be beautiful but lacks the strength of many instruments blended into a mighty orchestra. Become a group maestro by making eye contact and being aware of body language and the emotion behind the words. An active listener absorbs and repeats or rephrases the speaker’s words and seeks clarification: “So what I’m hearing you say is … Is that right?” Remember: Effective Leaders Listen!
Virginia Nygard, Port St. Lucie, Florida

My goal is to make my team members more effective – and prepare them to become my bosses through the use of the 5 “E”s. Empathize, Encourage, Educate, Empower, and Expect.
Freddie Cogburn, Maryville, Tennessee

Support others in reaching their own goals by asking them on a regular basis how they are getting on with the task at hand and offer them your help or experience if they need it. You could perhaps give them an example of a project you were working on and how someone else helped you meet your goal.
Julia Reedshaw, Leeds, West Yorkshire, UK

AND THIS IS MY FAVORITE QUOTE:
Truly effective leaders must be PRESENT! With the pace of change, globalization, technology advancements, and doing more with less, whatever happened to management by walking around? Too often in today’s environment, leaders are so distracted that they are disconnected as to what is happening with their people. One-on-ones are put off for other “strategic priorities” and performance feedback is infrequent – missing opportunities for meaningful, timely, and productive personal development discussions. All of this can lead to a distrusting, disjointed, and disenchanted environment.

Effective leaders are accessible and present; they consistently engage with their people, give their people their full attention, view their people as a priority, and develop them accordingly. They align their actions with their words, do what they say they are going to do, and equally reward good performance, as well as
uphold the consequences for poor performance.

Effective communication – an essential attribute of leadership – can often be lost in today’s fast-paced world of technology! Don’t miss the opportunities that managing by walking around can reveal! When was the last time you stopped by the desk of a direct report and asked, “How are things going? … What can I do
to help?” Your PRESENCE matters!
Tasha Delaney, East Fallowfield, Pennsylvania

Harvey’s closing comment adds a perspective we all should remember:
As a manager, act with the understanding that your management role has an objective of developing and encouraging others to succeed by doing the right task at the right time … every day … every week … every month … to become the best they can possibly be.

Andrea McAfee

Bayless Engineering & Manufacturing

www.baylessengineering.com

 

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Why VIA? For a Collective Voice

June 4, 2010 3 comments

Why VIA?  Discover the power of a collective voice. How are we going to hold the attention of our politicians, except by banding together?

VIA has existed as an organization for over 29 years.  VIA was originally formed to get the attention of the local politicians that represented the areas encompassed by the Valencia Industrial Park.  Since then VIA has grown and diversified, and now covers a greater geographic area, but one thing has remained constant: VIA is the voice of industry in Santa Clarita.

There are many other groups in Santa Clarita that represent businesses of all kinds.  Each exists for a specific purpose, doing many good things for their constituents and the community.

VIA is unique among the representative groups in Santa Clarita for several reasons:

  1. VIA is entirely supported by its members, and does not depend on government funds
  2. VIA is local, representing only the Santa Clarita Valley
  3. VIA’s primary focus is business to business (B2B), to serve our local manufacturers and the service companies that serve businesses.

Because of these factors, VIA is a reasonably “pure” collective voice, truly representing the specific needs of industry in the Santa Clarita Valley.  VIA’s only political agenda is to advance the business interests of its members.  For years, VIA has provided a unified voice to support various transportation and infra-structure projects.  This support helps our region attract state and federal dollars to fund projects.  These are dollars that could easily flow to other regions instead.

Come to any VIA event, and you are certain to run into: 1) a City Council member or a City Staff member, and 2) the deputies of your county, state, and federal representatives.  Why are our politicians such dependable participants of VIA events?  It is extremely efficient for our representatives to come to a VIA event.  At the event, the deputies and representatives can meet with the leaders of our business community, as well as with the other deputies and representatives.  For the VIA members, the VIA events are an extremely low cost and time efficient method of getting access to the politicians who represent us.

The politicians need our input.  Unless we tell them, they don’t know what is important to work on.  Unless we tell them, our reps don’t know what is hampering our businesses.  By giving our politicians feedback, we can encourage them to do more of the good things.  By backing up our politicians, we can help them find the resolve to do the right things while in session.

Think about how much work it would be if you had to connect yourself, one-on-one, with each representative.  A VIA membership is a great bargain that quickly pays for itself if you use it.

Andy Pattantyus

Andy is the President of Strategic Modularity, Inc. http://www.strategicmodularity.com/ and has been a member of VIA since 2003.  Andy is also a member of The ACA Group http://www.theacagroup.com/

Simple five step plan for just about everyone and everything

I love strategies for business and life that are incredibly simple – those are the ones that withstand the test of time.  I recently read this from Seth Godin’s blog (here):

1. Go, make something happen.

2. Do work you’re proud of.

3. Treat people with respect.

4. Make big promises and keep them.

5. Ship it out the door.

When in doubt, see #1.

Seriously – there are some incredible basic concepts here, but they are all nuggets of wisdom.  I challenge everyone for the next week, to stop for 60 seconds in the beginning of your day, and plan your day taking these into account.  Hopefully it will be as inspirational to you as it was for me.

Scott Capistrano, MBA, CPA 

President

Status Not Quo

Not Your Ordinary Consulting Firm

Ph 888.767.0767
Fx 661.367.5311
http://www.statusnotquo.com/ | blog.statusnotquo.com